Courses, programs and events
Cancellations and transfers (subject to availability) for courses, programs and events offered by UniMinistry Foundation Ltd are accepted up to 30 calendar days prior to the program start date provided they are advised in writing. Charges for cancellations and transfers will be applied, as stated below, to cover our administration costs.
30 calendar days or more prior to the program start date: A cancellation charge of 25% of the total program fee applies; Transfers permitted (subject to availability); Registrants may nominate a substitution to take their place in a program. Substitutions may be made at any time.
29-21 calendar days prior to the program start date: A cancellation charge of 50% of the total program fee applies; Transfers permitted (subject to availability); Registrants may nominate a substitution to take their place in a program. Substitutions may be made at any time.
20 calendar days or less prior to the program start date: No refund for cancellations; No transfers permitted; Registrants may nominate a substitution to take their place in a program. Substitutions may be made at any time.
Note: All courses, programs and events offered by UniMinistry Foundation Ltd are not-for-award.
Goods purchased from the UniMinistry Foundation Ltd shop
No Refunds/Exchanges:
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at ask@uniministry.com with details of the product and the defect. You can send the item you consider defective to: PO BOX 3168, ERINA NSW 2250 AUSTRALIA.
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to products during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
Memberships
While members may cancel their memberships at any time, UniMinistry Foundation does not refund membership fees once paid.
Disclaimer
UniMinistry’s refund and cancellations policies ares subject to change without notice. Please visit this web page for the current policies.